Solution Sales Specialist – C+AI | Microsoft

Job Description

Company: Microsoft

Position: Solution Sales Specialist – C+AI

Job Number: 200043260

Employment Type: Full-Time

Role Type: Individual Contributor

Profession: Sales

Discipline: Solution Area Specialists

Location: Makati City, Metro Manila, Philippines

Work Site: Fully On-site

Travel: Less than 25%

Overview

The Solution Sales Specialist – C+AI leads discussions with senior stakeholders and decision-makers for high-value customers to identify, qualify, and accelerate sales opportunities.

This role leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights.

The role synthesizes evaluation of solution areas and markets to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs.

The Solution Sales Specialist leads partnerships across organizations and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of AI technologies and cloud services.

This position leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meet sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision.

Responsibilities

Customer Engagement

• Lead sales strategies tailored to each customer’s security priorities, showcasing Microsoft’s dedication to secure, AI-powered transformation and addressing specific needs within customer success plans.
• Lead partner teams and resources while fostering lasting relationships that activate co-selling strategies and drive partner engagement throughout every stage of the sales lifecycle.
• Lead partner organization connections that support enduring relationships, shared gains, partner health, and alignment with execution plans to accelerate customer value realization at scale.
• Assess and qualify sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices.
• Lead strategy development for driving and closing complex, high-value opportunities.
• Partner across organizations including Account Team Unit (ATU), Customer Success Unit (CSU), Industry Solutions Delivery (ISD), and Global Partner Solutions (GPS) to drive deal orchestration and seamless handoffs throughout the deal lifecycle.
• Advance best practices to gain customer trust, secure deals, and strategically mitigate risks to enhance sales activities across the market.

Sales & Pipeline Management

• Strategically analyze business and emerging opportunities to enhance customer portfolios and drive customer innovation.
• Integrate technology including AI sales agents, automation, and Power Platform to accelerate growth across assigned domains.
• Employ comprehensive analysis of propensity, renewal, consumption, and usage data to refine and execute sales strategies.
• Manage optimization of partners assigned to each account and opportunity to ensure seamless handoffs with teams including Global Partner Solutions (GPS), Customer Success Unit (CSU), Industry Solutions Delivery (ISD), and partners throughout the deal lifecycle.
• Lead sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and achieve sales targets using AI-powered analytics and forecasting tools.
• Coach others on maintaining sales and consumption pipeline hygiene to enable tracking and achievement of assigned sales metrics using available tools, resources, and processes.
• Coach others and lead efforts to achieve usage and consumption pipeline hygiene targets by monitoring adoption trends, identifying intervention opportunities, and enabling customers to realize solution value, drive expansion, and support predictable renewals.

Sales Strategy

• Lead discussions with senior stakeholders and decision-makers for high-value customers to identify, qualify, and accelerate sales opportunities.
• Serve as a key point of contact and partner with internal senior stakeholders across organizations to strategically drive customer success.
• Proactively engage with account teams to align customer artificial intelligence (AI) transformation visions with business priorities and success objectives.
• Ensure integration of security principles in customer interactions, opportunities, and pursuits to maintain trust and compliance standards.
• Lead whitespace analysis collaborations and leverage expertise to identify and capitalize on business opportunities and market gaps within assigned market domains using AI-driven market intelligence tools.
• Integrate and translate market intelligence, trends, and insights to inform team strategy.
• Refine and evolve market analysis approaches to ensure proactive alignment with strategic directives and emerging market trends.
• Synthesize evaluations of solution areas and markets to align sales plays with customer priorities and outcomes using AI-driven predictive analytics.
• Drive cross-functional collaboration to propose and prioritize solutions and strategies that support customer business objectives.
• Identify and address gaps, setting direction for market engagement and sales execution.
• Lead cross-organizational partnerships and guide the development of solutions enabling AI- and cloud-driven transformations for existing and new customers within the region.
• Develop and refine strategies that engage customers and differentiate Microsoft offerings in the competitive landscape.
• Act as a subject matter expert and trusted advisor for customers while driving adoption of technologies and solutions that support digital transformation.

Required Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years of experience in technology-related sales or account management.
• Equivalent experience may also be considered.

Additional or Preferred Qualifications

• Master’s Degree in Business Administration (MBA), Information Technology, Information Security, or related field AND 8+ years of experience in technology-related sales or account management.
• Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years of experience in technology-related sales or account management.
• Equivalent experience may also be considered.
• 6+ years of solution or services sales experience.

Insights from Previous Hires

Top Skills

• Communication
• Construction
• Calibration
• Business
• Blueprint
• Automation
• Project Management
• Management
• Empathy Mapping
• Effective Communication

Previously Worked As

• Tech
• Senior
• Project Manager
• Technician
• Cloud Solution Architect

Application Information

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.