Direct Sales Manager | MetLife

Job Description

Company: MetLife

Position: Direct Sales Manager

Employment Type: Full-Time

Location: Cairo, Egypt

Department: Direct Sales

MetLife is seeking a Direct Sales Manager to lead and develop its direct sales team in Cairo, Egypt. This hybrid role focuses on driving sales growth, managing team performance, developing sales strategies, increasing customer acquisition, and ensuring compliance while delivering exceptional customer experiences.

Company Description

MetLife, Inc. (NYSE: MET) is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management solutions for individual and institutional customers. Founded in 1868, MetLife operates in more than 40 markets globally and holds strong positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. In response to rapid economic and regulatory change, MetLife is transforming into a simpler, more focused, and future-facing company. The organization is committed to offering flexible products, intuitive customer experiences, and new services that help people navigate life’s challenges. MetLife positions itself as a trusted partner, dedicated to “navigating life together” with its customers.

Role Description

The Direct Sales Manager is a full-time hybrid role based in Cairo, Egypt, with flexibility for some work-from-home arrangements. This role is responsible for leading and managing a direct sales team to achieve growth and revenue targets, including setting performance objectives, monitoring results, and providing ongoing coaching and feedback. The Direct Sales Manager oversees lead generation activities, develops sales plans, and implements strategies to increase market penetration and customer acquisition. Daily tasks include conducting sales meetings, coordinating training sessions, supporting team members in complex negotiations, and ensuring compliance with MetLife’s policies and regulatory requirements. The role also involves collaborating with internal stakeholders to refine sales processes, improve customer experiences, and report on key performance metrics.

Required Qualifications

• Team leadership and Team Management skills, including the ability to motivate, coach, and develop sales professionals.
• Strong Communication skills, with the ability to present information clearly, build relationships, and influence stakeholders.
• Proven Sales experience, with a track record of meeting or exceeding targets in a direct sales environment.
• Lead Generation and pipeline management skills, including planning and executing activities to drive new business opportunities.
• Experience in Training sales teams on products, sales techniques, and customer service standards.
• Bachelor’s degree in Business, Marketing, Finance, or a related field, or equivalent practical experience.
• Knowledge of insurance or financial services markets, preferably within Egypt or the broader Middle East region.
• Strong analytical and problem-solving skills, with proficiency in using CRM tools and basic office software.
• Ability to work effectively in a hybrid environment, manage time independently, and adapt to change.