Sr Business Program Manager | Microsoft

Job Description

Company: Microsoft

Position: Sr Business Program Manager

Employment Type: Full-Time

Locations: United States, Multiple Locations

Work Site: Remote

Travel: Less than 25%

Profession: Business Operations

Discipline: Business Program Management

Role Type: Individual Contributor

Job Number: 200053632

Salary: USD $116,900 – $203,600 per year; San Francisco Bay Area and New York City metropolitan area: USD $148,400 – $222,600 per year

Microsoft is seeking an experienced Sr Business Program Manager to lead the modernization of partner attribution metrics, beginning with the replacement of Partner Admin Link (PAL). This role will define and launch a secure and scalable attribution approach, integrate it into critical downstream processes, and establish a broader strategy for evolving partner-impact measurement across the company.

About Microsoft

Microsoft’s Global Channel Partner Sales (GCPS) organization is responsible for driving revenue outcomes with partners through innovative solutions at scale. The Global Partner GTM, Programs, & Operations organization brings together go-to-market strategy, programs, and platforms to accelerate growth and improve partner experience across partner segments.

Microsoft works with partners to build and sell intelligent cloud and intelligent edge solutions, empowering people and organizations to achieve more.

Position Overview

The Sr Business Program Manager will lead a strategically important, company-wide program with significant ambiguity, technical dependencies, and executive visibility. The role will establish governance, drive execution across organizational boundaries, and deliver measurable business outcomes without relying on direct authority.

The position works across partner strategy, Azure Engineering, sales compensation, security, analytics, Partner Incentives, and Microsoft AI Cloud Partner Program (MAICPP) designation management to modernize partner attribution and strengthen how partner impact is measured across the company.

Key Responsibilities

Program Leadership

• Lead the Partner Admin Link (PAL) replacement program from roadmap development through launch, adoption, and transition.
• Own program requirements, governance, delivery planning, launch readiness, and operational transition.
• Establish operating rhythms, decision forums, dependency tracking, risk management, executive communications, and escalation paths.

Attribution Strategy

• Develop a multi-year strategy for modernizing partner attribution metrics.
• Establish principles for security, accuracy, scalability, and business value.
• Define success measures and monitor partner adoption and data quality.
• Identify gaps and translate findings into product and process improvements.

Cross-Functional Collaboration

• Establish shared requirements and decisions across Azure Engineering, partner teams, sales compensation, incentives, MAICPP designation management, security, privacy, legal, finance, and analytics.
• Resolve competing priorities and ambiguous ownership across organizations.
• Maintain momentum and accountability across organizational boundaries without direct authority.

Integration & Change Management

• Ensure the replacement attribution metric can be integrated into compensation, designation, reporting, and other dependent processes.
• Establish appropriate controls and traceability for downstream integrations.
• Develop partner and field readiness plans, communications, documentation, feedback loops, and migration support.
• Represent the program to senior leaders and stakeholder forums by communicating strategy, progress, trade-offs, risks, and recommendations.

Required Qualifications

• Bachelor’s degree in Business, Operations, Finance, or a related field and 6+ years of experience in program management, process management, or process improvement, or equivalent experience.
• Ability to pass the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
• Ability to meet U.S. citizenship verification requirements associated with the position.

Preferred Qualifications

• 10+ years of experience in business program management, product operations, strategy, engineering program management, or related disciplines.
• Demonstrated success leading large-scale, complex, cross-functional initiatives from strategy and design through launch, governance, and operationalization.
• Experience translating business requirements into solutions spanning engineering, data, security, and customer and partner operations.
• Strong understanding of data governance, privacy, security, access controls, or software and data production-environment risk management.
• Excellent written and verbal communication skills, including executive-level synthesis and recommendations.
• Ability to influence and align senior leadership across organizations without direct authority.
• Strong analytical judgment and problem-solving skills.
• Ability to derive meaningful success measures from imperfect data.
• Experience with Microsoft partner ecosystems, systems integrators, cloud marketplaces, channel programs, or partner attribution.
• Experience with Azure, cloud platforms, enterprise-scale analytics, seller compensation, partner incentives, or partner designation programs.
• Familiarity with attribution models such as PAL and operational challenges related to partner-impact measurement.
• Experience launching enterprise-scale initiatives across technical, business, operations, and sales organizations.
• Proven ability to lead change across global partner and field communities.

Core Skills

• Business Program Management
• Program Leadership
• Partner Attribution
• Business Operations
• Strategic Planning
• Process Improvement
• Data Governance
• Risk Management
• Change Management
• Stakeholder Management
• Executive Communication
• Cross-Functional Collaboration
• Azure
• Enterprise Analytics
• Partner Ecosystem Management

Why Join Microsoft?

• Lead a strategically important company-wide partner attribution modernization program.
• Work across technology, business, sales, operations, security, finance, and partner organizations.
• Influence how partner impact is measured across the company.
• Drive large-scale initiatives with significant executive visibility.
• Work on programs supporting Microsoft’s global partner ecosystem.
• Contribute to Microsoft’s intelligent cloud and intelligent edge strategy.

Work Environment

This is a remote, full-time individual-contributor position available across multiple locations in the United States. The role requires less than 25% travel and involves extensive collaboration across global partner, technical, business, sales, and operations organizations.

Benefits & Rewards

The typical base pay range for this Business Program Management IC5 role across the United States is USD $116,900 to $203,600 per year. The base pay range for the San Francisco Bay Area and New York City metropolitan area is USD $148,400 to $222,600 per year. Certain roles may be eligible for benefits and other compensation.

Equal Opportunity Employer

Microsoft is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex including pregnancy, sexual orientation, or any other characteristic protected by applicable laws.

Microsoft provides assistance with religious accommodations and reasonable accommodations due to disabilities during the application process.