Senior Quality Assurance & Support Engineer

The role, as AXLE INFORMATICS describes it

(ID: 2026-3831)

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).

Benefits We Offer:

• 100% Medical, Dental & Vision Coverage for Employees

• Paid Time Off and Paid Holidays

• 401K match up to 5%

• Educational Benefits for Career Growth

• Employee Referral Bonus

• Flexible Spending Accounts:

• Healthcare (FSA)

• Parking Reimbursement Account (PRK)

• Dependent Care Assistant Program (DCAP)

• Transportation Reimbursement Account (TRN)

Axle is hiring a skilled and detail-oriented Senior Quality Assurance Engineer to join our team working on a custom Identity Management software, primarily built with Node.js and Angular. In this role, you will own the quality of the product end-to-end: designing and executing automated and manual test strategies, leveraging modern AI-assisted testing approaches, and providing responsive end-user support when needed. The ideal candidate combines a strong testing mindset with a collaborative spirit and a willingness to engage directly with users to resolve issues. Support requests are expected to be infrequent, so the primary focus of this role is on testing and quality assurance.

Key Responsibilities 1. Automated Testing

• Design, develop, and maintain automated test suites using Playwright or similar end-to-end testing frameworks, covering UI- usability for mobile and web applications, user navigation, API, and integration scenarios.

• Write and maintain robust test scripts that are reliable, readable, and easy to extend as the product evolves.

• Integrate automated test suites into CI/CD pipelines to ensure continuous quality validation on every build.

• Monitor test results, investigate failures, and work with developers to ensure prompt resolution of identified defects.

2. AI-Assisted Testing

• Apply LLM-driven testing techniques to accelerate test case generation, identify edge cases, and improve overall test coverage.

• Evaluate and adopt emerging AI-powered QA tools that improve efficiency, reduce manual effort, and surface issues earlier in the development cycle.

• Critically assess AI-generated test artifacts for accuracy and completeness, refining them as needed to meet project quality standards.

• Help establish and document team best practices for the responsible use of AI tools in the QA workflow.

3. Manual Testing & Quality Assurance

• Develop and execute manual test plans for new features, bug fixes, and regression scenarios where automation is not yet in place.

• Perform exploratory testing to identify usability issues, edge cases, and unexpected behaviors that automated tests may miss.

• Test identity and access management flows thoroughly, including authentication, authorization, and user profile scenarios.

• Document defects clearly and completely, providing developers with the context needed for efficient resolution.

4. End-User Support

• Serve as a point of contact for end-user support requests related to the Identity Management system, providing timely and helpful responses.

• Triage incoming issues, distinguishing between user error, configuration problems, and software defects, and routing accordingly.

• Document recurring support issues and work with the development team to address root causes and reduce future support burden.

• Contribute to user-facing documentation, FAQs, and knowledge base articles to empower users to

Read the full advert and apply on AXLE INFORMATICS’s site →