Job Description
Company: J.P. Morgan Chase
Position: Digital Content Strategist and Writer Associate
Employment Type: Full-Time
Location: New York, New York, United States
Workplace: On-site
Salary: USD $64,600 – $120,000 per year
Department: Marketing Strategy – Consumer & Community Banking
Job Identification: 210764147
J.P. Morgan Wealth Management is seeking a Digital Content Strategist and Writer Associate to create engaging financial content that supports clients and prospective clients across digital platforms. This role focuses on developing investment, personal finance, and market commentary content while combining financial expertise, storytelling, content strategy, and data-driven decision-making.
About J.P. Morgan Chase
J.P. Morgan Chase is a leading financial services firm serving millions of individuals, small businesses, nonprofits, and communities through a broad range of financial products and services.
Through its Consumer & Community Banking division, J.P. Morgan Chase delivers personal banking, credit cards, mortgages, auto financing, investment advice, small business solutions, and payment services while focusing on customer-centered digital experiences.
Position Overview
The Digital Content Strategist and Writer Associate supports the J.P. Morgan Wealth Management Content team by developing educational and strategic content for digital platforms including Chase.com’s “The Know” and JPMorgan.com’s “Perspectives.” The role collaborates with subject matter experts, content creators, marketers, and business leaders to deliver relevant financial insights and improve digital engagement.
Key Responsibilities
Content Strategy & Development
- Create educational articles supporting clients and prospective clients.
- Develop and write content across digital channels including web articles, emails, and newsletters.
- Work with freelancers and internal subject matter experts to produce high-quality content.
- Transform complex financial concepts into clear and engaging stories.
Financial Content & Collaboration
- Partner with thought leaders, specialists, business teams, product leads, and marketers.
- Leverage resources from across J.P. Morgan business lines to deliver relevant financial content.
- Create content focused on investing, trading, retirement, wealth management, and personal finance.
- Collaborate with internal stakeholders to support strategic content initiatives.
Project Management & Analytics
- Manage multiple strategic content projects simultaneously.
- Monitor progress against key performance indicators (KPIs).
- Support reporting activities with data and analytics teams.
- Use data insights to improve content performance and decision-making.
Required Qualifications
- Bachelor’s degree.
- Minimum three (3) years of experience writing and/or editing digital content, news media content, or financial institution content.
- Experience writing about financial topics including investments, trading, retirement, and wealth management.
- Strong storytelling ability with a creative approach to content development.
- Ability to simplify complex concepts and make information accessible.
- Strong organizational and collaboration skills.
- Experience driving business results through content initiatives.
- Strong familiarity with data and analytics platforms and data-driven decision-making.
- Excellent written and verbal communication skills.
- Ability to collaborate effectively with internal and external partners.
- Strong initiative, energy, and confidence.
- Genuine interest in financial markets and personal finance.
Preferred Qualifications
- Knowledge of SEO best practices and content optimization.
- Experience covering financial news.
- Knowledge of analytics platforms including Adobe and Tableau.
- Proficiency in Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word.
- Financial credentials.
Core Skills
- Digital Content Strategy
- Content Writing
- Financial Writing
- Storytelling
- Marketing Strategy
- SEO Optimization
- Investment Content
- Personal Finance
- Content Analytics
- Project Management
- Stakeholder Collaboration
- Data-Driven Decision Making
- Market Research
- Communication
- Creative Thinking
Work Environment
This is a full-time, on-site position based in New York, NY. The role involves collaboration with content teams, financial experts, marketers, and business stakeholders to develop digital experiences supporting J.P. Morgan Wealth Management clients.
Benefits & Rewards
J.P. Morgan Chase offers a competitive total rewards package including base salary based on role, experience, skills, and location. Eligible employees may receive incentive compensation, healthcare coverage, wellness programs, retirement savings plans, backup childcare, tuition reimbursement, mental health support, financial coaching, and additional benefits.
Equal Opportunity Employer
J.P. Morgan Chase is an Equal Opportunity Employer committed to diversity and inclusion. The company provides employment opportunities without discrimination based on protected characteristics and offers reasonable accommodations for applicants and employees with religious practices, mental health needs, or physical disabilities.