HR Partner | Amazon

Human Resources (HR)
Bath, New York, USA
July 8, 2026
Full Time
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Job Description

Company: Amazon.com Services LLC

Position: HR Partner

Employment Type: Full-Time

Location: Bath, New York, USA

Job ID: 10426063

Department: Human Resources (People eXperience and Technology – PXT)

Amazon is seeking an HR Partner to support its People eXperience and Technology (PXT) team by delivering an exceptional employee experience, strengthening workplace culture, and supporting HR operations. This role combines employee relations, leadership coaching, engagement initiatives, HR analytics, and operational excellence while partnering closely with site leadership and regional teams.

About Amazon

Amazon’s People eXperience and Technology (PXT) organization is dedicated to supporting the company’s vision of becoming Earth’s Best Employer. PXT partners with business leaders to foster an inclusive, innovative, and safe workplace while delivering outstanding employee experiences through people-focused programs and technology-driven HR solutions.

The organization emphasizes employee engagement, leadership development, operational excellence, and continuous improvement across Amazon’s global workforce.

Position Overview

The HR Partner supports daily Human Resources operations by executing standard HR processes, providing frontline employee support, coaching leaders, coordinating engagement initiatives, analyzing workforce data, and helping create a positive workplace culture. The position also supports regional operations and requires regular travel to multiple Amazon locations.

Key Responsibilities

Employee Experience & HR Operations

  • Support employee experience through execution of HR programs and workplace initiatives.
  • Execute HR standard work while meeting established service level agreements (SLAs).
  • Maintain accurate documentation of HR processes and employee interactions.
  • Handle sensitive employee information with confidentiality and professionalism.

Employee Relations & Engagement

  • Respond to employee inquiries and support issue resolution or escalation.
  • Assist with employee engagement activities, roundtables, and floor walks.
  • Support issue tracking and follow-up with senior PXT team members.
  • Coordinate site-level communication and culture-building initiatives.

Leadership Support & Analytics

  • Coach frontline leaders on engagement and retention best practices.
  • Support leaders in utilizing HR tools and employee communication resources.
  • Track HR metrics including attrition, attendance, hiring data, and employee sentiment.
  • Prepare reports and insights for site reviews and business discussions.

Technology & Process Improvement

  • Promote employee and manager adoption of HR self-service tools.
  • Identify recurring process gaps and recommend improvement opportunities.
  • Utilize HR technologies and data-driven insights to improve employee experience.
  • Support continuous improvement of HR processes and digital solutions.

Required Qualifications

  • Bachelor’s degree.
  • Knowledge of Microsoft Office Suite, including Excel, Word, SharePoint, and PowerPoint.
  • Ability to maintain confidentiality when handling sensitive information.
  • Experience communicating effectively with diverse audiences.
  • Ability to work onsite at an Amazon facility.

Preferred Qualifications

  • Degree in Human Resources, Management, Business, Labor Relations, Psychology, or a related field.
  • Experience in customer service or people-facing roles.
  • Strong analytical and data-driven decision-making skills.
  • Intermediate Microsoft Excel skills, including Pivot Tables, VLOOKUP, and formulas.
  • Experience using AI-powered tools, HR analytics platforms, and emerging technologies.
  • Experience training and supporting users on HR technologies.
  • Strong organizational and project management skills.
  • Experience collaborating across teams and managing multiple priorities.
  • Ability to exercise sound judgment in ambiguous situations.
  • Basic understanding of HR processes and policies.
  • Strong problem-solving and resourcefulness skills.

Core Skills

  • Human Resources
  • Employee Relations
  • HR Operations
  • Employee Engagement
  • Leadership Coaching
  • HR Analytics
  • Microsoft Excel
  • Data Analysis
  • HR Technology
  • Stakeholder Management
  • Communication
  • Problem Solving
  • Organizational Skills
  • Customer Service
  • Process Improvement

Work Environment

This is an onsite Human Resources position based in Bath, New York. The role supports both the assigned site and a regional network of locations, requiring travel of up to 50% of the time, including air travel and overnight stays, while working from the home site during non-travel weeks.

Benefits & Rewards

Amazon offers opportunities for career growth, leadership development, HR technology experience, regional collaboration, and professional development within its global People eXperience and Technology organization. Employees may also be eligible for company benefits in accordance with Amazon’s employment policies.

Equal Opportunity Employer

Amazon is an Equal Opportunity Employer and does not discriminate on the basis of protected veteran status, disability, or any other legally protected status. The company is committed to creating an inclusive workplace and provides reasonable accommodations throughout the hiring process for qualified applicants.

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