Prepared Food Lead | Sam’s Club

Job Description

Company: Sam’s Club

Position: Prepared Food Lead

Employment Type: Full-Time

Location: Greensboro, North Carolina, United States

Work Address: Sam’s Club #6402, 4418 W Wendover Ave, Greensboro, NC 27407-2600

Salary: USD $22.00 – $30.00 per hour + Performance Bonus + Benefits

Department: Prepared Foods & Café

Sam’s Club is seeking a Prepared Food Lead to oversee Prepared Foods and Café operations while leading a team of associates to deliver high-quality food, exceptional member service, and operational excellence. This leadership role combines food production, team supervision, merchandising, compliance, and business performance management.

About Sam’s Club

Sam’s Club is a membership-based warehouse retailer committed to providing quality products, fresh food, and exceptional value to members. The company emphasizes operational excellence, associate development, innovation, and outstanding customer service while creating opportunities for career growth across its retail operations.

Position Overview

The Prepared Food Lead supervises Prepared Foods and Café associates while managing food production, merchandising, quality standards, inventory, staffing, training, compliance, and member satisfaction. The role partners with other department leaders to ensure the club consistently delivers high-quality products and excellent service.

Key Responsibilities

Team Leadership

• Supervise associates across Prepared Foods, Café, and Rotisserie operations.
• Coordinate work rotations and daily team assignments.
• Communicate department goals and execute company programs.
• Support associates while promoting a positive team environment.

Food Operations & Quality

• Maintain quality, food safety, sanitation, and regulatory compliance standards.
• Manage production schedules, recipes, inventory, and seasonal products.
• Ensure merchandise is produced and displayed according to company standards.
• Collaborate with vendors, suppliers, and internal teams to support operations.

Business & Technology

• Utilize digital tools and handheld technology to support production and sales.
• Monitor operational performance and improve business results.
• Plan staffing levels and maintain audit and compliance standards.
• Support operational continuity through effective business planning.

Training & Development

• Train, coach, and mentor associates to improve performance.
• Identify training needs and encourage career development.
• Support talent acquisition and onboarding activities.
• Promote continuous improvement and adoption of new technologies.

Compliance & Member Experience

• Ensure compliance with company policies, ethics, and integrity standards.
• Lead by example while supporting the Open Door Policy.
• Prioritize member satisfaction through outstanding customer service.
• Support teamwork, collaboration, and an inclusive workplace culture.

Required Qualifications

• Minimum six (6) months of experience in a fresh production department or six (6) months of experience supervising a team.
• Must be at least 18 years of age.
• Ability to successfully complete all required training and assessments.

Preferred Qualifications

• Experience supervising a team.
• Food Handler Certification (Food Safety Certification).

Core Skills

• Food Service Operations
• Team Leadership
• Prepared Foods
• Café Operations
• Inventory Management
• Food Safety
• Merchandising
• Production Planning
• Customer Service
• Training & Coaching
• Operational Excellence
• Compliance
• Digital Tools
• Problem Solving
• Communication

Work Environment

This is a full-time retail leadership position based in Greensboro, North Carolina. Associates work varying shifts while supervising food production, café operations, merchandising, inventory management, and team performance in a fast-paced warehouse club environment.

Benefits & Rewards

Sam’s Club offers an hourly pay range of USD $22.00 to $30.00, performance-based bonus opportunities, medical, dental, vision coverage, 401(k), stock purchase plan, company-paid life insurance, paid time off, education assistance through the Live Better U program, disability coverage, company discounts, Military Leave Pay, adoption and surrogacy reimbursement, and additional benefits based on eligibility.

Equal Opportunity Employer

Walmart and Sam’s Club are committed to maintaining a drug-free workplace and providing equal employment opportunities while fostering a safe, productive, and inclusive work environment.