Data Analytics Analyst | Walgreens

Job Description

Company: Walgreens

Position: Data Analytics Analyst

Job ID: 1820748BR

Employment Type: Full-Time

Location: 200 Wilmot Rd, Deerfield, IL 60015-4620, United States

Salary Range: USD $63,100 – $101,200 per year (Salaried)

Walgreens is hiring a Data Analytics Analyst to collaborate with account teams and contracting to identify payment variances, support strategic business analysis, and provide data-driven solutions. The role focuses on analytical reporting, data integrity, process improvement, compliance monitoring, and cross-functional collaboration while delivering high-quality customer service to internal and external stakeholders.

About Walgreens

Founded in 1901, Walgreens has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across approximately 8,500 stores throughout the United States and Puerto Rico, along with leading omnichannel platforms.

Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services by building trusted relationships that create healthier futures for customers, patients, team members, and communities.

Position Overview

The Data Analytics Analyst collaborates with account teams and contracting to identify and isolate variances resulting from overpayment and underpayment practices while incorporating findings into actual-to-expected results. The position assists in developing timely, innovative, and objective analysis that supports fact-based solutions for strategic business issues and provides customer service to both internal and external customers.

Key Responsibilities

Data Analytics & Reporting

• Assist in the development and utilization of innovative data visualization strategies to ensure data is presented in meaningful and interpretive formats for all audience levels.
• Assist in developing and implementing innovative analytical and statistical methodologies and supporting tools for evaluating company processes, business problems, and product or service ROI.
• Prepare standard and ad hoc management reports and presentations for projects.
• Utilize query-based tools to create and execute queries for data mining, analytics, and ad hoc projects.

Business Analysis

• Collaborate with account teams and contracting to identify and isolate variances resulting from overpayment and underpayment practices and factor findings into actual-to-expected results.
• Assist in developing timely, innovative, and objective analysis that leads to fact-based solutions for strategic business issues.
• Identify, formulate, and drive problem definition and hypothesis formulation related to the business environment.
• Synthesize externally syndicated data with internal experience.

Data Integrity & Process Improvement

• Assist in developing and maintaining automated processes to identify data and process integrity issues.
• Provide leadership with detailed recommendations for issue resolution.
• Identify both upstream and downstream impacts of identified issues and communicate with affected stakeholders.

Compliance & Operations

• Perform tasks identified in the compliance monitoring program, including evaluation of definitions, price increase maintenance, and network identification.
• Provide customer service to internal and external customers while meeting quality standards and evaluating customer satisfaction.
• Work cross-functionally with Sales, Finance, Law, Contract Development, and Contract Operations teams.

Basic Qualifications

• Bachelor’s Degree OR High School Diploma/GED and at least three (3) years of experience in Finance, Economics, Accounting, Mathematics, Business, Actuarial Science, or Computer Science.
• Experience collaborating with internal and external resources to assist in developing strategies and project plans that meet department goals within budget and established timelines.
• Experience establishing and maintaining key relationships with internal and external stakeholders within a matrix organization while ensuring quality standards for service.
• Experience developing ways to accomplish goals with little or no supervision and determining when issue escalation is necessary.
• Experience using time management skills, including prioritizing, organizing, tracking project details, and meeting deadlines across multiple projects.
• Experience diagnosing, isolating, and resolving complex issues while recommending and implementing effective solutions.
• Experience analyzing and reporting data to identify issues, trends, and exceptions that drive business improvements.
• Advanced Microsoft Excel skills, including functions, pivot tables, page formatting, and worksheet management.
• Advanced Microsoft PowerPoint skills, including picture styles, animation customization, and automatic slide timings.
• Advanced Microsoft Word skills, including macros, developer tools, mail merge, comments, and table formatting.
• Willingness to travel up to 10% for business purposes, both within and outside the state.

Preferred Qualifications

• Master’s Degree.
• Bachelor’s Degree in Statistics, Engineering, Computer Science, or Information Systems.
• Knowledge of advanced programming languages such as SAS, SQL, and C++.
• Experience with system administration tools including PROS, Vendavo, Vistaar, Salesforce.com, SharePoint, and Wikis.
• Experience using business intelligence tools such as Business Objects, Cognos, Tableau, and PROS.
• Experience coaching, mentoring, and training staff.
• Knowledge of Pharmacy, Pharmaceutical Benefit Manager, Benefit Consultancy, or Managed Care organizations.
• Experience working with pharmacy data in retail pharmacy, Pharmaceutical Benefit Manager, benefit consultancy, or managed care environments.
• Knowledge of pharmaceutical industry pricing.
• Experience with project management, including planning, organizing, and managing resources.
• Knowledge of systems such as Remedy and GIS.
• Experience with data extraction, data mining, data acquisition, data profiling, and data warehouse management.
• Experience working in a data warehouse, business intelligence, decision support systems, or information technology environment.
• Knowledge of statistical concepts and data mining techniques.

Work Environment

The role involves collaborating with multiple internal departments and external stakeholders while supporting strategic business initiatives, analytics, compliance monitoring, and customer service activities in a professional corporate environment.

Benefits & Rewards

The salary range for this position is USD $63,100 to $101,200 annually. Actual compensation will depend on geography, education, experience, skills, qualifications, and other relevant factors.

Walgreens provides employee benefits. To review available benefits, visit the Walgreens Benefits page through the official careers website.

Equal Opportunity Employer

Walgreens will consider employment of qualified applicants with arrest and conviction records.

The salary information is provided to promote pay transparency and equal employment opportunities. This position will remain open until filled.