Clinical Applications Engineer

The role, as Intuitive Surgical Operations, Inc. describes it

*In order to be considered for the role, candidates must reside in Columbus, Cleveland, Cincinnati, OH or Detroit, MI.* Primary Function of Position

The Clinical Applications Engineer (CAE) reports to the Manager of Clinical Applications Engineering. The

CAE plays a critical role in the early adoption of new technology, expanding access to robotic minimally

invasive care. This individual will be primarily focused on building and supporting early users through their

system learning curve and provide technical expertise on the system as applicable during clinical

procedures. They will play a crucial role in transitioning users from their initial training to proficiency with

the system and its use. They will also be responsible for providing guidance and perspective to design

engineering about system usage nuances within the market they serve.

Essential Job Duties

• Provide procedural support to new robotic system sites to promote safety and effective

progression

• Collaborate with global Clinical Applications Engineering and Endoluminal Sales to support new

users through their early learning curve

• Provide expert clinical product and technical assistance and training to physicians and clinical

staff on the effective use of Intuitive’s equipment during clinical procedures

• Identify key areas of concern for clinical users for procedure adoption and collaborate with

training and development partners to evaluate and address them

• Drive collaboration and maintain consistent, open lines of communication across the assigned

responsibilities with the global Clinical Applications Engineering team as well as the development

teams.

• Collaborate with peers and development engineering partners to develop and share best

practices and product feedback

• Stay current on company products instructions for use (IFU), best practices and technical

troubleshooting, as well as relevant scientific clinical literature and new product information • Prioritize and appropriately respond to requests in a high-stress

environment.

Required Skills and Experience

• A minimum of 2 years of technical or clinical experience in healthcare

• Experience navigating hospitals and supporting procedures required

• Self-starter who performs well with autonomy and can be flexible in a dynamic work

environment

• Problem solver who can maintain composure and think critically in high pressure environments

• Highly collaborative and works well in a remote team environment

• Effective communication skills including oral, written and interpersonal. Strong situational

awareness

• Experience working with highly complex technical systems and/or working in a critical patient

care setting with physicians and support staff

• Ability to seek out and process large amounts of data to translate information into actionable

insights

• Desire to learn and build new skills

• Ability to travel up to 70%, located near a major airline/rail hub, and ability to work nights and

weekends as needed

• Ability to independently prioritize and manage travel logistics, and complete associated

administrative tasks in a timely manner

• Ability to travel on a moment’s notice and support cases across varying geographies; comfortable

booking and utilizing all forms of travel Required Education and Training

• Bachelor’s degree in biomedical engineering or in healthcare-based field

Working Conditions

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role. Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability stat

Read the full advert and apply on Intuitive Surgical Operations, Inc.’s site →